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fast has been specialised in recruiting for Luxembourg's financial services sector since 1999.
fast is looking for an experienced client facing individual for a bank offering services in private wealth management and credit cards.
To apply you need to have a bachelor degree and a background in client support.
Client Support Officer - Swedish Speaking
CDD - 8 months
Your main role:
- Solve, circulate and follow up all customer requests as soon as they are received
- Work in close collaboration with departments across the company in order to respond and resolve both internal and external queries.
- Follow the evolution of the file in case of issues
- Provide personalized customer service of the highest level
- Analyze the various parts of a problem properly and develop logical solutions
- Provide customers with product and service information
- Complete call logs and produce call reports
- Bachelor degree
- A call centre experience would be an advantage
- Fluent Swedish and English is a necessity
- French would be an added advantage
Only candidates who are EU residents or currently hold a valid EU work permit can be considered for this position
|Kategorie||Banken, Callcenter / Kundendienst, Finanzdienstleistungen|
|Kontakt||Fast Recruitment Team|