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Unternehmen Michael Page   Unser Profil lesen
Beschreibung: Michael Page est l'un des leaders mondiaux du conseil en recrutement spécialisé et est présent au Royaume-Uni, en Europe Continentale, en Asie-Pacifique, en Amérique du Nord et du Sud et en Afrique. Le Groupe compte 138 bureaux dans 32 pays.
Au Luxembourg, le groupe offre aux entreprises des solutions pour se doter des meilleurs talents et intervient dans le cadre de contrats à durée indéterminée.


Michael Page is one of the world's leading specialised recruitment consultancies, present in the United Kingdom, Continental Europe, Asia-Pacific, North and South Americas and Africa.

The Group operates through 138 offices in 32 countries. In Luxembourg, the group offers to the companies solutions to obtain the best talents and intervenes within the framework of permanent contracts.
Kontakt Ressources Humaines Finance
Adresse: 2-4, Rue Beck L - 1222 Luxembourg, Luxemburg  
Tel.: +352 27 20 42 1
Fax: +352 27 20 42 42
Website:
Technical Customer Support Analyst - IT (H/F)

Progress your career in fast growing company. Good opportunity with various responsibilities.

Client Details

Our client is a fast growing company acting in the IT/Gaming sector. In order to reinforce their team, we are looking for a "Technical Customer Support Analyst".

Description

As Technical Customer Support Analyst, you will provide technical support of company Casino Management system remotely and / or at customer locations by applying knowledge regarding database maintenance, network, configuration, supporting operating systems and creating technical documentation in support of installation projects.

Your main responsibilities will include:

- Manage opened calls via the ticketing tool and emails received from our client

- Monitoring of system hardware and operating systems

- Monitor services and applications

- Installation of IT software and the company applications

- Participation in the development of operating procedures

- Travel to customer sites for installations

Profile

- You have at least a Bachelor degree in IT

- You have a relevant experience in a similar position in IT. Any gaming experience is welcome

- You are fluent in English and French. Any other language is a plus

- Hardware and software experience including PC configuration, diagnostics, troubleshooting and network administration

- Database experience is essential including Microsoft SQL and/or MongoDB

- Knowledge or experience in Microsoft products and / or Linux

- Knowledge of IIS

- ITIL foundation certificate is a plus

- Ability to travel to customer's sites as required

- Excellent organisation skills

- Results and client oriented

- Team worker

Job Offer

Working within a fast growing company.

International environment.

Standort   Luxembourg
Gehalt Not Specified
Kategorie IT / Programmierung
Bedingungen Unbefristet, Vollzeit
Zuletzt aktualisiert 21.04.2017
Kontakt Ressources Humaines Finance

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